Client
Lakeview Health Network
Services
Custom AI Workflows, AI Research & Intelligence
Industry
Healthcare
Challenge
Patient intake data was inconsistent, making it hard for staff to identify urgency and follow-up needs quickly.
Solution
Craqt created an AI-assisted intake workflow with structured summaries, urgency flags, and staff review checkpoints.
Results
What changed
Standardizedintake summaries
Clearerurgency flags for staff review
Improvedreporting on recurring service issues
The project focused on operational clarity rather than replacing clinical judgment. Staff needed a system that organized information and made review faster.
Craqt designed intake summaries with human approval steps, clear escalation criteria, and reporting views for recurring patient-service bottlenecks.
The final workflow improved consistency while keeping clinicians and administrators in control of decisions.
HealthcareAI workflowsHuman reviewLLMsWorkflow automationDashboards